Frequently asked questions about DonSnacks, a B2B supplier of premium snacks for the hospitality industry in Spain.

What is DonSnacks?

DonSnacks is a B2B supplier of premium snacks, nuts and in-house-produced cheese crackers for hospitality businesses in Spain. We supply hotels, bars, beach bars, restaurants, catering companies and distributors.

Does DonSnacks sell to individual consumers?

No. DonSnacks sells exclusively to professional (B2B) customers. We do not sell to individual consumers.

What types of business is DonSnacks for?

Hotels, minibars, bars and lounges, beach bars, restaurants, catering and events, and distributors in Spain's hospitality (HORECA) channel.

What packaging formats are available, including the premium membrane cans?

Eight formats: bulk bag, ZIP bag, hexagonal jar, round jar, square jar, paper box, and our premium composite cans with a membrane seal (small format, 200 ml, and large format, 1,500 ml), ideal for common areas and events.

What is the shelf life and how should products be stored?

Shelf life varies by product (typically 9 to 14 months, with an overall range of 5 to 24 months). We recommend storing products cool (approx. 15-21 °C), dry and protected from light. The exact best-before date is shown on the label and on each product page.

Which areas of Spain does DonSnacks ship to?

We ship to mainland Spain and the Balearic Islands (with an additional shipping cost of €40 per package to the Balearics). We do not ship to the Canary Islands, Ceuta or Melilla. For orders outside this area, please write to info@donsnacks.com.

How can I request samples before ordering?

You can order a B2B sample pack (up to 25 samples for €9.95, shipping included within mainland Spain) from the B2B Samples page, before placing your first order.

Why don't I see prices in the store?

Prices are exclusive to approved B2B customers. Log in with your professional account to see prices and place orders.

How can I apply for a B2B account?

Apply for your professional account on the «B2B customer registration» page. The application includes validation of your EU VAT number (VIES); once approved, you will be able to see prices and place orders.

Can labels be customised, and where can I download the B2B catalogue?

Yes, we offer private label so you can adapt the presentation to your hotel, bar or event brand. You can browse our full range in our B2B catalogue (PDF).